How to connect a third-party domain || Shopify Help Center

How to connect a third-party domain || Shopify Help Center

Today, we’re taking the guesswork out of how to connect a third-party domain to your online store with Shopify.

Subscribe now for a step-by-step guide on connecting a third-party domain from GoDaddy or 1&1 IONOS. If you don’t have a domain with either of these providers, then check out the timestamps to skip ahead and learn how to manually edit your DNS settings.

Connecting your domain, means that the domain is still managed and maintained by the provider you purchased it from. But, potential customers see your custom URL when visiting your online store with Shopify.

Third party domains (Shopify Help Center) »

Domain provider list:

1&1 IONOS »

123 Reg »

Bluehost » »

Enom »

GoDaddy »

Google Domains »


Namecheap »

Networksolutions »

Register »

Blacknight »

Hostgator »

For further assistance, contact Shopify Support directly »

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  1. Kai Bishop on June 27, 2021 at 8:18 pm


  2. xfabzzz on June 27, 2021 at 8:19 pm

    i bought my domain on
    and I’m trying to connect it with my shop, but instead of just linking it, it wants me to buy the domain via shopify…even though I bought it already… me pls

  3. Nikea Opinion on June 27, 2021 at 8:21 pm

    This doesn’t help in my case. Please give me something helpful. I need CSR (Certificate Signing Request) from shopify for this note in your admin dashboard: "To connect your domain, you need to log in to your provider account and change your settings. Follow the provider step-by-step instructions to get started."

    I’m going back and forth here. and shopify. All I need is just That CSR (Certificate Signing Request). Hopefully you guys will attend to this professionally. Please let us know.


  4. The Shop Sima on June 27, 2021 at 8:21 pm

    I need help:

    I transferred my shop from squareup and Shopify still says “Awaiting transfer” and it been 6days now and I am paying on both platforms and I need to talk to someone @shopify help center

  5. Alexis Johnson on June 27, 2021 at 8:21 pm

    thank you so much! very helpful!

  6. Malika J on June 27, 2021 at 8:22 pm

    Thank you, this help me out a lot!!!

  7. Kat on June 27, 2021 at 8:23 pm

    This was a great help! Can you tell me why my go daddy domain shows "SSL pending"?

  8. Chxnge on June 27, 2021 at 8:24 pm

    Hi, trying to do this with siteground but I have no CNAME entry to edit. Any ideas what to do?

  9. Saber y Ganar on June 27, 2021 at 8:26 pm

    I am all day researching this whole topic of domains and subdomains. My question is, is there a way to manage multiple domains from just 1 main store? For example, suppose my main domain is and I want to have (domain for Spain), (domain for Italy), (domain for France). .. Is this possible? I would like to be able to manage all these domains from 1 main store and not have a store for each domain. Please, if you help me in this I would appreciate it very much, I need to internationalize my store and I need to know what is the most effective way to do it. I do not know if this is possible to do as I am telling you, if there is a similar way I would appreciate an answer.

  10. Anunciada Cardoso on June 27, 2021 at 8:27 pm

    Gostaria de saber onde esta o meu pedido que paguei faz tempo e não recebi.

  11. Self Care Beauty And Body LLC on June 27, 2021 at 8:27 pm

    Is it possible to have 2 domains going to my one Shopify store but having customers only being able to see one page? I have a new web domain and I want to use my current Shopify store but would only like customers to view the one page showing apparel!

  12. oscarcc C on June 27, 2021 at 8:27 pm

    What happens to my old website (Oscommerce) after I connect my third-party domain to my new online store on Shopify? I`m asking because I still need to get access to my Oscommerce myAdmin panel after the connection and I`m afraid I can loose this access.. Any help please?

  13. Supershey TV on June 27, 2021 at 8:28 pm

    Hi can I ask I’m using my website on Tiktok and telling your leaving and visiting external website what do I need to do?please help me I’m from Philippines 🇵🇭

  14. Shopify Help Center on June 27, 2021 at 8:29 pm

    0:00 Intro
    0:35 Connect GoDaddy and 1&1 IONOS
    1:53 Manually edit DNS setttings

  15. Phumi KD on June 27, 2021 at 8:30 pm


  16. Joe and Sue’s Off Grid Adventure on June 27, 2021 at 8:31 pm

    Helpful! Thank you

  17. gjtsak on June 27, 2021 at 8:32 pm

    Hello, i have bought three domains from go daddy. For the time being i want to use the two of them. Is it possible to connect them under one payment? The basic for now. I want them as separate stores. Thank you in advance.

  18. Nick Hansell on June 27, 2021 at 8:33 pm doesn’t work anymore ( for the info/ video) do you mind updating it?

  19. mustafa ayçiçek on June 27, 2021 at 8:34 pm

    Hey there, i got and couldn’t figure out how ill connect my domain to shopify. Need a help plz.

  20. Shinbi Shinbi on June 27, 2021 at 8:36 pm

    How can you fix the domain that states SSL pending?

  21. Wiktor Najbar on June 27, 2021 at 8:38 pm

    After this i have an error at my page. will it be all right after 48 hours ?

  22. Siddhant Jain on June 27, 2021 at 8:41 pm

    I have a Shopify account and a GoDaddy account with different mail ids still can I connect my domain?

  23. AintTrippin on June 27, 2021 at 8:42 pm

    I got it on how to connect an existing domain , but what would be the difference if we had to transfer an existing domain?

  24. Carter on June 27, 2021 at 8:44 pm

    when i try to connect my domain i purchased from it says that a store with that domain already exists.

  25. Scarlet Mercedes on June 27, 2021 at 8:44 pm

    My domain continuously gets disconnected. The whole time you think your store is up and running and go to find out your site is gone so frustrating!

  26. Kamil Rzeszutek on June 27, 2021 at 8:45 pm

    Hi, im trying to connect 123reg to my shopify, but i’m very confused, in the last step where you have to write the nameservers, what do i put there ?? if anyone can help that would be highly appreciated thank you

  27. Jhonny J on June 27, 2021 at 8:45 pm

    Hi,I have added my domain but it doesn’t show under Shopify managed domain rather it shows under third party..any help

  28. BarrieWhyte on June 27, 2021 at 8:51 pm


  29. Aggressive trader on June 27, 2021 at 8:52 pm

    How to convert Shopify store to Android app

  30. pavan kumar adari on June 27, 2021 at 8:53 pm

    There is 1 error:
    A store with that domain name already exists

  31. CrackMe1010 on June 27, 2021 at 8:54 pm

    Hi. My current site is And I also bought now I like to have also up and running in Australia and in rest of the world. Can I do that. What do we call this ? Thanks

  32. Beautiful Chocolate on June 27, 2021 at 8:55 pm

    I have a question on Shopify domain. So i am opening a new business, so i am adding my old n new products in ONE STORE but i would love to route my old stores( customers to my new store( How do i do that? Thanks

  33. Carlos on June 27, 2021 at 8:56 pm

    I’m with godaddy and had to manual, I changed the records and still getting same message – A and CNAME are blank 🙄🙄🙄🙄

  34. Billy- G on June 27, 2021 at 8:56 pm

    @Shopify Help Center this thing driving me crazy I still can’t do it.

  35. JustZivo on June 27, 2021 at 9:01 pm

    Mine says there is already a store with that domain now what can I do

  36. Rav TheSav on June 27, 2021 at 9:04 pm

    is there a video on how to do this with google domains?

  37. Tejaswini mori on June 27, 2021 at 9:05 pm

    Thank you so much for great help,
    My second query is How to connect custom email to shopify? please solve out

  38. Kya_Succubus on June 27, 2021 at 9:06 pm


  39. Nitipriya Singh on June 27, 2021 at 9:08 pm

    I am new year and I want to start right. Can I buy domain from hostinger and then connect to shopify?
    My initial purpose is to blog and then open online boutique

  40. Mofromthe509 on June 27, 2021 at 9:08 pm

    Hi what about namecheap??

  41. Paul Liccione on June 27, 2021 at 9:08 pm

    All great except in the CName record, there is a HOST field. What goes in there? It doesn’t get mentioned in the video and just shows as www. Frustrated so hopefully someone can help? 🙂

  42. Vrunda Sanath on June 27, 2021 at 9:11 pm

    Hi. I am trying to follow the steps for manually editing the DNS settings. I could successfully change the CNAME but in the A section, "@" is not being accepted. They have a set of requirements for the host field. What do I do then??

  43. Andrew Boahen on June 27, 2021 at 9:11 pm

    I’ve tried this a million times and it keeps telling me to buy it from go daddy when I already have purchased it

  44. Robin Stears on June 27, 2021 at 9:13 pm

    Hi! I got my Domain name & mailboxes with my domain name from iPage and made the DNS changes. The domain name is verified, but the mailboxes won’t verify – any suggestions? – Thanks

  45. Armando Conde on June 27, 2021 at 9:13 pm

    There is no connect automatically

  46. Azheaven 1 on June 27, 2021 at 9:15 pm

    hey there! i watch your video it is very interesting and already subscribe to your channel, but have an issue with my shopify DNS TXT entries not found on my domain. i try to edited it manually like you showed on video but the problem is not resolved, maybe i have to add third -party domain? and i bought the domain i have from shopify ,so i have to buy again the third-party domain? please please please help help i’m stuck.

  47. BigHarp09 on June 27, 2021 at 9:17 pm

    How long does it take once you update a third party domain to propagate?

  48. LeadingEmpress on June 27, 2021 at 9:18 pm

    is this now out of date? because im trying to transfer my existing domain from go daddy but there is no option to automatically transfer domain from go daddy anymore. I am reading that I need to wait for domain to be 60 days old? is this right?

  49. I James on June 27, 2021 at 9:18 pm

    For those interested, I use Bluehost. Rather than trying to do all the transferring on that end, I contacted Bluehost support via chat and they did it for me in about 10 minutes for free. Then I went into my Shopify account and made the changes outlined in the video. I hope that helps.

  50. Luis Daniel Guerra on June 27, 2021 at 9:18 pm

    What happens when they are connected? Does that mean my webpage will disappear and I’ll have the store intead? or could I merge the store into my existing webpage?